Policies

Our commitments to you, ourselves and the environment

Our Policies

We aim to be a recognised international leader in the design and manufacture of specialist computing platforms across multiple form factors. We are committed to providing high quality and reliable products, excellent customer service, and socially responsible management of our people and processes.

To help us achieve our core business objectives, we have defined a high level guiding framework which includes a number of policies:

Captec aims to be a recognised international leader in specialist computing platforms across multiple form factors, with high quality, reliable products, excellent customer service, and responsible management of our people and processes. Executed within the highest standards of Corporate Social Responsibility that we can achieve.

We are passionate about the environment and will make every effort within our means to protect it from the effects of our manufacturing operations and our products.  We are committed to the continuous improvement of our environmental performance and the prevention of pollution. Operating an ISO14001 approved Environmental Management System helps us achieve this.

Environmental regulations, and other relevant requirements will be regarded as setting the minimum standards of our environmental performance. Where no regulations exist, Captec will set  its own exacting standards.

In particular, Captec will:

  • Design and specify products with the environment in mind by minimising the use of hazardous materials wherever possible.
  • Minimise landfill waste resulting from our products, by encouraging customers to re-use or recycle our products when they come to the end of their useful life, or if they prefer, we will organise recycling for them.
  • Minimise landfill waste resulting from our operations, with particular focus on reduction, re-use or recycling of packaging materials and process waste.
  • Monitor and seek to continually improve the energy efficiency of our operations.
  • Work with our suppliers to ensure they recognise and reduce the environmental impact of their products, processes and transportation.

We will encourage, train and inspire all our people to actively participate in this commitment. We will review this policy at least annually to ensure it continues to provide a suitable framework for effective management of our environmental performance.

Captec aims to be a recognised international leader in specialist computing platforms across multiple form factors, with high quality, reliable products, excellent customer service, and responsible management of our people and processes. Executed within the highest standards of Corporate Social Responsibility that we can achieve. Our people are our greatest asset. In order to maximize this we place great value in the blend of people’s varied experiences, ideas and cultural influences to enrich our talent pool.

Any opportunities available in our business will be warmly offered to anyone with the right capabilities, skills, attitudes and values.  We strive to harness our people’s unique talents to maximize their potential ability and prosperity. In turn, this enhances our competitive advantage and the quality of our offerings to our customers.

We commit to the personal development of all our people in an equal and fair manner, based on their ambitions and contributions, in keeping with our business needs and objectives. We will encourage, train and inspire all our people to actively participate in this commitment. We will constantly strive to create a productive environment, representative of and responsive to different cultures and groups, where everyone has an equal chance to succeed.
We all have a responsibility to embrace and support this vision and must continue to challenge behaviour and attitudes that prevent us from achieving this.  Using fair and objective employment practices, our aim is to ensure that:

  • All employees and potential employees are treated fairly and with respect at all stages of their employment.
  • All employees have the right to be free from harassment and bullying of any description, or any other form of unwanted behaviour, whether based on sex, trans-gender status, marital status, civil partnership status, pregnancy, race, disability, age, political or religious belief or sexuality.
  • All employees have an equal chance to contribute and to achieve their potential, irrespective of any defining feature that may give rise to unfair discrimination.

The success of a business depends on people. Capitalising on what is unique about individuals and drawing on their different perspectives and experiences will add value to the way we do business.

We will review this policy at least annually to ensure it continues to provide a suitable framework for effective management of our human resources.

Captec aims to be a recognised international leader in specialist computing platforms across multiple form factors, with high quality, reliable products, excellent customer service, and responsible management of our people and processes. Executed within the highest standards of Corporate Social Responsibility that we can achieve.

Our people are our greatest asset and their health, safety and welfare is our highest priority.

We expect all our employees to co-operate and act responsibly on safety matters, taking care of their own safety and that of others, whether from within the company or from outside, who may be affected by their actions.

Health and safety regulations, and other relevant requirements will be regarded as setting the minimum standards of our performance. Where no regulations exist, Captec will set  its own exacting standards.

We will encourage, train and inspire all our people to actively participate in this commitment. We will review this policy at least annually to ensure it continues to provide a suitable framework for effective health and safety management.

Captec  is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Captec may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May 2012.

What We Collect

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode
  • Other information relevant to customer surveys, preferences and/or offers

What We do with the Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Supplying you with any information you have requested.
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emailsabout new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at marketing@captec-group.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the contact addresses provided in the ‘Contact us’ section of this website.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the contact addresses provided in the ‘Contact us’ section of this website. We will promptly correct any information found to be incorrect.

Captec aims to be a recognised international leader in specialist computing platforms across multiple form factors, with high quality, reliable products, excellent customer service, and socially responsible management of our people and processes.

We are passionate about quality and are committed to work harder than anyone else in our industry, towards the continuous improvement of our quality performance. Operating an ISO9001 approved Quality Management System helps us achieve this.

Quality standards and other relevant best practices will be regarded as setting the minimum standards of our performance. In particular, we will:

  • Commit to innovation to meet customers’ increasingly demanding requirements
  • Ensure that our products meet or exceed customer requirements for functionality and reliability
  • Make every effort within our means to meet customer delivery requirements
  • Ensure that all our interfaces with our customers are efficient, effective and professional
  • Invest in our infrastructure for continual improvement of our products and processes
  • Work with our suppliers to ensure their quality meets our exacting standards and that they continuously improve their quality performance

We will encourage, train and inspire all our people to actively participate in this commitment. We will review this policy at least annually to ensure it continues to provide a suitable framework for effective management of our quality performance.

Tried, Tested and Trusted

We’ve been in business since 1985, during which time we have built up an established track record as a Tried, Tested and Trusted designer and manufacturer of specialist computing platforms. Get in touch to learn how we can assist with your application.