Captec aims to be a recognised international leader in Industrial Computer Systems, with high quality, reliable products, excellent customer service and responsible management of our people and processes.
We are passionate about quality and are committed to work harder than anyone else towards the continuous improvement of our quality performance. Operating an ISO9001 approved Quality Management System helps us achieve this.
Quality standards and other relevant best practices will be regarded as setting the minimum standards of our performance. In particular, we will:
- Commit to innovation to meet customers’ increasingly demanding requirements.
- Ensure that our products meet or exceed customer requirements for functionality and reliability.
- Make every effort within our means to meet customer delivery requirements.
- Ensure that all our interfaces with our customers are efficient, effective and professional.
- Invest in our infrastructure for continual improvement of our products and processes.
- Work with our suppliers to ensure their quality meets our exacting standards and that they continuously improve their quality performance.
We will encourage, train and inspire all our people to actively participate in this commitment. We will review this policy at least annually to ensure it continues to provide a suitable framework for effective management of our quality performance.