In Industrial and certified computing applications, the needs of specific applications can be quite unique. Where our standard portfolio of off the shelf products are not totally suitable we provide bespoke tailor made solutions that are:
- Designed to Order Systems (DTOS)
- Configured to Order Systems (CTOS)
- Built to Order Systems (BTOS)
These can be combined as best meets the needs of individual customers. All our systems platforms are based on COTS (Commercially Off The Shelf) PC technologies (with exceptions where specifications require). Our offerings extend to what we refer to as COTS+ (COTS Plus additional technical, design or engineering services) where more bespoke semi-custom or custom solutions are required. As an independent computer systems integrator we aim to supply our customers with what they need rather than what a specific manufacturer has to offer.
BTOS – Built to Order Systems
Based on experience and know-how, built up since our origins in 1985, integrating computer systems and servers for specific customer requirements, from the most demanding of Military applications to Industrial, Scientific, Medical, and Engineering systems in our 6 core market sectors.
DTOS – Design to Order Service
With extensive in-house design capability, we can deliver individual custom designed solutions tailored to meet your specific requirements. We complement these with Technology Transfer Partnerships and with centres of specialist expertise and managed out-sourcing of certification testing.
CTOS – Configured to Order Systems
Whether you are looking for one or one thousand systems, we can offer a tailor-made system configured to your specification for Chassis, Processor, Memory, Disk, I/O, Operating System and any other variant you may require. Our systems are built and configured to order, backed by our technical advisory service to ensure that our customers are offered the right solution to meet their needs.
Build Consistency with Assembly Procedures
In order to ensure consistency, build quality and reliability, all our systems are built against standard procedures and work instructions. Where systems are customised to particular requirements, all the hardware/firmware settings are documented and recorded. Checklists guide operators to ensure that build quality is monitored throughout the assembly stages.
Burn-in Testing & Report
Every system out of our production line is subjected to a 24 hour burn-in soak test. This thoroughly tests all component parts of the system as well as cyclically exercising all functional parts multiple times. The burn-in test ensures that any weaker components are detected and that all systems shipped to our customers are fully functional. A detailed test report is provided with every system to guarantee the complete test and burn-in.
Where our customers have an on-going requirement for the supply of identical systems, on a kanban, scheduled delivery or occasional basis, we operate a disk cloning service backed up by a dedicated server where the hard disks of completely installed systems are cloned and maintained in a data bank. Systems can then be efficiently and identically duplicated.
Complete Component & System Traceability
All our systems are manufactured with an individual configuration log of all components used in the system. This provides total traceability and, in the event of any system problems, we are able to track down the exact batch, supplier and order for any component. A unique system serial number further facilitates the searching and tracking of all components in our Database.
All our processes and systems are managed within the scope of an ISO 9001:2008 certified quality management system, assuring you of the integrity of our products and bespoke solutions. We are proud of our unblemished track record of zero non-conformances.
Obsolescence and change control management
In an industry beset by unprecedented levels of change and ever decreasing product lifecycles, our Change Control Management procedures ensure continuity of supply for agreed system configurations, protecting you from component obsolescence issues. This is a key differentiator from commercial computing where obsolescence happens abruptly, is not notified and generally un-managed.
After Sales Warranty and Support
Our dedicated team in the Captec Service Centre (CSC) offers a portfolio selection of services to maximise the life of the computer equipment we supply. From Extended Warranty packages to service, repair and training, the CSC team will look after you to the extent that you require.
We continuously invest in our manufacturing capability and facilities. Adopting lean manufacturing best practice ensures that we have the quality, agility and scalability to deal with variable demand. Our size enables us to cater for large quantities quickly without compromise. With manufacturing and integration capability in both Europe and North America we are able to offer systems where our customers need them.
On time when you need it. You have deadlines to meet and we are aware that your success depends on the performance we deliver. Our substantial manufacturing and integration capability, extensive inventory and materials management systems will guarantee adherence to your deadlines and specifications. Our size enables us to cater from tens to thousands of systems depending on your needs.